Independent clinics
Patient engagement software
What owners look for when the panel needs to answer between visits, without another portal login.
Between-visit care for clinic owners.
ekco, clinic texting, supplement refills, and what happens after the appointment. Practitioner guides from ekco.
Guides
Start here.
For independent clinics
Patient engagement
Most engagement tools are portal-first: another login, another inbox, or a chatbot. ekco turns the visit plan into daily text actions. ekco runs the routine texts. Check-ins stay in the thread. Patient Store opens when they reorder.
Clinic texting
Clinic texting
Carrier-filtered SMS is why clinics still play phone tag. ekco sends texts on iMessage when the phone supports it, SMS when it does not. No short code.
After the appointment
Between-visit care
The visit is the easy part. ekco keeps the thread going after patients go home: check-ins, running-low texts, and a queue when someone needs a person. No third-party AI sees patient information.
Dispensary and adherence
Supplement refills
Plans slip when nobody checks in between visits. ekco sends a weekly text and a running-low reorder prompt in the same thread patients already answer. The clinic confirms the order details and keeps the sale.
Plan follow-through
Patient adherence software
Adherence tools often mean another login or a generic reminder blast. ekco turns the plan your physician already wrote into daily actions — replies in text, exceptions for staff.
Clinician-led
Care plan adherence
The visit ends with a plan. ekco turns that plan into what happens at home — one text thread, clinician-led workflows, clinical decisions with your team.
Outbound follow-up
Automated patient follow-up
Automation should not mean generic blasts or a bot making clinical calls. ekco automates the routine touches your team already wants sent — welcome, check-in, running-low.
Healthcare texting
Patient texting
Patient texting software is table stakes. The difference is whether you run ekco for follow-through or just add another inbox.
Between visits
Patient follow-up software
Follow-up calls do not scale. Portal reminders get ignored. ekco follows up in text with the plan your physician set, and staff see who needs help before the next visit.
Topics
Practitioner education.
Deep reads by theme. Start with a pillar page, then the articles and comparisons below.
After the appointment
Between-visit care and follow-up texts
Check-ins, refill nudges, and iMessage threads patients actually open.
Functional and integrative
Patient check-ins for functional medicine
Weekly texts, supplement stacks, and reorder paths built for long protocols between visits.
Dispensary revenue
Supplement refills and adherence
Stay on the plan between visits, with running-low reminders and clinic-captured reorders when patients are ready.
Still have questions?
Request a demo and we will walk through your clinic workflow. Quick answers live on FAQ.