For independent clinics

Patient engagement software that turns the care plan into daily action

Most engagement tools are portal-first: another login, another inbox, or a chatbot. ekco turns the visit plan into daily text actions. ekco runs the routine texts. Check-ins stay in the thread. Patient Store opens when they reorder.

What clinics are actually buying

When a practice owner says patient engagement, they usually mean something concrete. Patients answer between visits. They stay on the plan. They reorder before they run out. Staff are not hunting through voicemail to find out who fell off.

Portals and coaching apps ask patients to log in. A lot of them do not. ekco reaches patients by text, with iMessage when available and SMS when needed.

How ekco runs engagement

ekco sends the welcome, check-in, and running-low texts on a schedule that fits each patient. Replies stay in one thread. When someone needs a person, staff step in. When they are running low, the store link is in the same conversation. You fulfill. ekco does not take the money.

No third-party AI sees patient information. Clinical judgment stays with your team.

What this is not

ekco is not an EHR or your chart-of-record portal. Patient Store handles reorders and setup from links in the text thread. ekco does not diagnose, interpret labs, or send patient information to outside AI companies. Clinical decisions stay with your clinicians. Apple does not sign a BAA. ekco does, before PHI-touching workflows go live.

FAQ

Questions clinics ask.

Is ekco patient engagement software?

Yes. ekco runs check-ins and refill nudges by text, with Patient Store for reorders.

Is AI involved in the texts?

Some everyday texts are drafted by an AI model that Ekco operates on its own systems and checks automatically before sending. Safety, consent, refill, dosing, and plan messages use fixed wording. No third-party AI provider receives patient information.