After the appointment

Between-visit care that patients actually answer

The visit is the easy part. ekco keeps the thread going after patients go home: check-ins, running-low texts, and a queue when someone needs a person. No third-party AI sees patient information.

The gap after they walk out

Patients leave with a plan and a bag of supplements or a new dose schedule. Then life happens. Questions pile up. Bottles sit. Nobody texts them unless a coordinator remembers.

Between-visit care is that stretch: the weeks where follow-through either happens or it does not. ekco is built for that stretch, not for the waiting room.

What staff see

ekco runs routine texts. Staff see who replied, who went quiet, and which reorder conversations need follow-up. When a reply needs a person, it is in the clinic app.

ekco is not the chart. Your EHR stays the system of record.

What we will not automate

We will not let a model give clinical advice in the thread. We will not take payment on reorders. We will not ask patients to install anything. If a patient needs a clinician, a person on your team handles it.