ekco · BlogBetween-visit care, HIPAA texting, and refill notes for clinics. From ekco.https://www.ekcohealth.com/How to increase supplement refills through your clinichttps://www.ekcohealth.com/blog/increase-clinic-captured-refills/https://www.ekcohealth.com/blog/increase-clinic-captured-refills/Most clinics do not have a demand problem. Second and third orders leave for Amazon or Costco. Fix when you reach patients and how easy it is to reorder.Tue, 01 Sep 2026 00:00:00 GMTPatient check-in texts for functional medicine clinicshttps://www.ekcohealth.com/blog/patient-check-in-texts-functional-medicine/https://www.ekcohealth.com/blog/patient-check-in-texts-functional-medicine/Functional medicine plans fall apart between visits. A short weekly check-in text shows the clinic what is happening before the next appointment.Tue, 01 Sep 2026 00:00:00 GMTPatient portals vs. clinic textinghttps://www.ekcohealth.com/blog/patient-engagement-portals-vs-texting/https://www.ekcohealth.com/blog/patient-engagement-portals-vs-texting/Portals fit forms and records. Weekly check-ins are a different job. When texting fits between visits, and when the portal should stay.Tue, 01 Sep 2026 00:00:00 GMTYour patient bought the supplement on Amazon. Now what?https://www.ekcohealth.com/blog/patients-buying-supplements-on-amazon/https://www.ekcohealth.com/blog/patients-buying-supplements-on-amazon/Patients reorder on Amazon when the clinic misses the moment they need another bottle. Reach them earlier and send the reorder link in the same thread.Tue, 01 Sep 2026 00:00:00 GMTProfessional supplements vs. Amazon: same label, different pathhttps://www.ekcohealth.com/blog/professional-supplements-vs-amazon/https://www.ekcohealth.com/blog/professional-supplements-vs-amazon/Same brand on the label does not mean the bottle took the same path. What clinics can tell patients, and why convenience wins.Tue, 01 Sep 2026 00:00:00 GMTStop chasing supplement refills by handhttps://www.ekcohealth.com/blog/stop-chasing-supplement-refills/https://www.ekcohealth.com/blog/stop-chasing-supplement-refills/Manual refill lists fall apart when the clinic gets busy. Reach patients before the bottle is empty and send the reorder link in the same thread.Tue, 01 Sep 2026 00:00:00 GMTHow to text patients about supplement adherencehttps://www.ekcohealth.com/blog/text-patients-supplement-adherence/https://www.ekcohealth.com/blog/text-patients-supplement-adherence/Supplement plans slip between visits. Ask one normal question by text, listen for why someone fell off, and catch running-low before they buy elsewhere.Tue, 01 Sep 2026 00:00:00 GMTAutomated patient follow-up that keeps clinicians in chargehttps://www.ekcohealth.com/blog/automated-patient-follow-up-without-ai/https://www.ekcohealth.com/blog/automated-patient-follow-up-without-ai/Automate welcome texts, weekly check-ins, and running-low reminders. Safety and refill messages use fixed wording. Staff step in when a reply needs a person.Wed, 26 Aug 2026 00:00:00 GMTAutomated patient texting for clinics: check-ins and refills without the busyworkhttps://www.ekcohealth.com/blog/automated-patient-texting-clinics/https://www.ekcohealth.com/blog/automated-patient-texting-clinics/Automate welcome texts, weekly check-ins, and running-low reminders. Patients reply by text. Staff step in when someone needs a person.Wed, 26 Aug 2026 00:00:00 GMTBetween-visit care: what happens after the appointmenthttps://www.ekcohealth.com/blog/between-visit-care-guide-clinic-owners/https://www.ekcohealth.com/blog/between-visit-care-guide-clinic-owners/Plans fall apart after the patient goes home. Short check-ins, running-low messages, and staff for the replies that matter.Wed, 26 Aug 2026 00:00:00 GMTekco check-in texts: keep patients on the plan between visitshttps://www.ekcohealth.com/blog/ekco-check-in-texts/https://www.ekcohealth.com/blog/ekco-check-in-texts/Welcome, weekly check-in, and running-low texts on a schedule. Patients reply in the same thread. Staff step in when someone needs a person.Wed, 26 Aug 2026 00:00:00 GMTTexting workflows for functional medicine clinicshttps://www.ekcohealth.com/blog/functional-medicine-texting-workflows/https://www.ekcohealth.com/blog/functional-medicine-texting-workflows/Four simple texts cover most of the gap: welcome, weekly check-in, running-low, and an optional pre-visit message. Short, normal, easy to answer.Wed, 26 Aug 2026 00:00:00 GMTGLP-1 check-in and refill text templates for clinicshttps://www.ekcohealth.com/blog/glp-1-check-in-refill-workflow-template/https://www.ekcohealth.com/blog/glp-1-check-in-refill-workflow-template/Copy-ready GLP-1 texts: welcome, injection-week check-in, running-low refill, and a quiet-patient follow-up. Staff handle anything clinical.Wed, 26 Aug 2026 00:00:00 GMTGLP-1 patient follow-up between monthly visitshttps://www.ekcohealth.com/blog/glp-1-patient-follow-up/https://www.ekcohealth.com/blog/glp-1-patient-follow-up/Monthly GLP-1 visits leave a blind spot. Short injection-week check-ins, refill timing, and quiet-patient flags help the clinic learn sooner.Wed, 26 Aug 2026 00:00:00 GMTHIPAA, SMS, and iMessage for clinics: what practice owners need to knowhttps://www.ekcohealth.com/blog/hipaa-sms-imessage-clinics/https://www.ekcohealth.com/blog/hipaa-sms-imessage-clinics/A blue bubble is not a compliance certificate. What matters is PHI handling, BAAs, access controls, and clinic-controlled systems — not SMS vs iMessage alone.Wed, 26 Aug 2026 00:00:00 GMTiMessage for clinics: a more natural way to text patientshttps://www.ekcohealth.com/blog/imessage-for-clinics/https://www.ekcohealth.com/blog/imessage-for-clinics/Patients already use Messages all day. A clinic contact they recognize beats short codes and portal notifications. iMessage when supported, SMS when not.Wed, 26 Aug 2026 00:00:00 GMTPatient engagement software for independent medical practiceshttps://www.ekcohealth.com/blog/patient-engagement-software-independent-practices/https://www.ekcohealth.com/blog/patient-engagement-software-independent-practices/Independent clinics need patients to answer check-ins, stay on the plan, and reorder before they run out. Not another enterprise platform.Wed, 26 Aug 2026 00:00:00 GMTHow to reduce lost supplement and refill revenuehttps://www.ekcohealth.com/blog/reduce-lost-supplement-refill-revenue/https://www.ekcohealth.com/blog/reduce-lost-supplement-refill-revenue/Refill revenue disappears when patients run low and buy elsewhere. Reach them earlier and send the reorder link.Wed, 26 Aug 2026 00:00:00 GMTBenjamin Handwerker, ekco COOhttps://www.ekcohealth.com/blog/benjamin-handwerker-cto/https://www.ekcohealth.com/blog/benjamin-handwerker-cto/Former NASA engineer Benjamin Handwerker runs ekco operations: clinic onboarding, delivery, and the day-to-day work that keeps patient threads live.Sat, 13 Jun 2026 00:00:00 GMTPhysician referral program for clinic softwarehttps://www.ekcohealth.com/blog/physician-referral-program/https://www.ekcohealth.com/blog/physician-referral-program/Refer another US practice to ekco. When they start paying, you get two months free on your bill. Terms on the referrals page.Thu, 28 May 2026 00:00:00 GMTHIPAA BAA at clinic signup: what it covers and what it does nothttps://www.ekcohealth.com/blog/hipaa-baa-signup/https://www.ekcohealth.com/blog/hipaa-baa-signup/Click-through Business Associate Agreement before PHI-touching texting runs. Checklist for practice administrators comparing vendors.Mon, 25 May 2026 00:00:00 GMT